Orders received by 2:00 PM for in-stock items are shipped the same day. We strive to keep backorders to a minimum, however, at times, this is unavoidable. Unless otherwise instructed, we will ship all back ordered items as soon as they become available.
Non-stocked items are drop-shipped F.O.B., manufacturer's origin. All shipments are shipped UPS ground unless another carrier is specified or order qualifies for common carrier (truck).Please note, all special shipping charges are additional (i.e. HAZMAT), Pail Charges, Insurance, C.O.D., etc.).
In the event that you are dissatisfied with anything you purchase from The Cleaners’ Solution, Inc., (EXCLUDING SPECIAL ORDERS), simply return the item for full credit, replacement or refund within 15 DAYS of receipt! There’s no hassle, no “third degree”, no worrying about getting a credit.